The best way to get hold of us for parts, carb rebuilding, etc is by phone, if we don't answer leave a good number and specific message and we'll call you back. The only time a phone call isn't answered M-F 8am to 5pm, is because the girls are taking an order from someone else. They will call you back if you leave a message that you need parts, kit, etc.
For tech stuff, email or the Forum, as it is IMPOSSIBLE to answer all phone calls and call everyone back with specific tech questions. I spend a few afternoons each week returning most phone calls, but there is not enough time to return all of them.
Deb or Marie call back customers needing parts, or wanting to send carburetors in for rebuilding, etc......Cliff