Author Topic: Free Tech calls to the shop.  (Read 1530 times)

Offline Cliff Ruggles

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Free Tech calls to the shop.
« on: March 12, 2018, 06:41:13 AM »
Just a reminder that we are no longer taking free tech calls to the shop.  If you have questions post them on the Forum in the appropriate category instead.

Different story if you have purchased parts and have questions or need assistance with them. 

Just keep in mind that our call volume is very heavy, especially this time of year as the warm weather approaches.  If we don't answer, make sure to leave a good /number message and we will call you back or try again at later time.

I return all emails and phone calls, so if for some reason you don't hear back from us the message may have not came through.....thanks.....Cliff

Offline Cliff Ruggles

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Re: Free Tech calls to the shop.
« Reply #1 on: April 10, 2022, 05:41:37 AM »
Bump.

Warm weather is upon us again and call volume to the shop is heavy.

IF you call the shop number speak slowly and leave a short message as to why you are calling and a good phone number.  Simply calling and leaving a return phone number alone isn't telling me why you are calling.

If you need a rebuild kit, tuning parts, or other rebuild parts for your carburetor let me know in the message and have the carburetor part number with you as I'll need it when I call you back.

You'd be shocked at how many folks call and speak so fast I can't even write down the number correctly and don't say why they are calling.  If/when this happens those calls go to the bottom of the return call list.

I'm no longer doing any "free tech", but will help customers dial things in if you have purchased my parts for your carb build.

If you bought your parts elsewhere, like Pep Boys and you are having issues I'd suggest that you make a trip down there and ask the purple haired kid behind the counter with his face in his cell phone how to fix your carburetor!

Not meaning to be a smart-ars here, but it is IMPOSSIBLE to troubleshoot problems if/when you have installed incorrect parts, cheap parts, and parts that will not hold up in this new fuel.........Cliff