I'll also add here that social media adds another dimension to being self employed and running a business. Probably not surprising to most but a lot of folks these days "manage" their lives thru the cell phones.
Case in point. In the last couple of years calls to the shop from customers with carburetors here for rebuilding/restoration is off the scale. I also get ten to fifteen times as many emails from folks checking status on things. So if you have 150 carbs sitting here, for example, plan on spending several hours a week dealing will all that.
Another recent problem related to that deal is when a shipping service drops off a package I barely get it set down on the shipping table and the shop phone will ring. The caller will ask me if the package made it....well....yes you know it's here because you tracked it's progress on your cell phone. Then they will ask how it looks, and when you plan on getting to it.
OK, that's not a big deal but IF I provide an estimated turn around time, like 3 months, count on a phone call on the 91st day checking status on it, then getting a reminder that "you said it would be done in 3 months". Now things are already going to chit with that job because you didn't make a deadline.
A new and more recent issue is parts sales from the website. Our website isn't set up to automatically send you an email confirmation with a tracking number for the package. We're still "old school" and make up our own labels after weighing the shipment, type up a sales receipt, etc. Well I'm starting to catch some flack about that deal. I guess folks are so used to Amazon and other large vendors sending them tracking numbers when they make a purchase that they expect it from everyone. At least twice now in the last month I've had my phone and email light up from customers complaining about not knowing if they package had shipped out yet, but they only placed the order a few hours earlier. So another problem to sort out to keep everyone happy.
So I'm done with all the drama of having a full time shop with hired help, and will be glad when the last carb rolls out of here. Then it will be no employees, no commitments for turn-around times, and going to pick and choose what I want to do.
I doubt if I'll sell the business as I can't imagine there is anyone out there that wants to work this hard, even though they will as much or more money in one day as them make in an entire week at their current job, because you will have to get up early every day and hit the ground running, and stay right on it for at least 8-10 hours or you woln't get anything done or take in any money.
Anyhow, enough bellyaching, I'm actually very happy about all of it and looking forward to retirement in the next few years.......Cliff